Now for the moment you have all waited for, the real tea of working in storage. Let me tell you about all the horrible situations I had to go through on a daily basis. Well not all, but some of them. This one is a long one since I will end the series here, but I promise its worth it! I included pictures!
Let me start by saying that when you initially go in to apply, interview, and start there they mention that it will be light cleaning work. Which meant you had to clean the office, the restroom and the units and you think to yourself really how dirty can it all be. They don’t tell you that you will have to deal with the most disgusting situations, nor do you get trained to deal with them, they just throw you into it and you gotta hope for the best.
The people who rented at that location, and the passer bys were the most vile, I had ever encountered. Finding pee at this location was the daily norm. Bottles overflowing with urine, the smell alone would nauseate you. You would find pee on top of belongings, box’s and all you had was gloves and pray that none would fall on you. Nothing was safe, you had to assume that everything had pee! There was no way it could be tea or any other liquid. You would find it in ziplock bags, and the worst of it all would be when I found it inside a kids pencil box. I’ve had pee all over me and I would die on the inside. People pooped inside trashcans too!
The worst of it all, is the poop. I had to go in to work fearing that it would be another shitty day. You don’t get taught how to deal with this, you don’t get warned, you’re just expected to do it with gloves and what ever your wit can think of. Naturally I couldn’t even deal with it, I was puking inside my mouth and of course always got chewed out for not doing it.
There was a day in which my coworker and I had to deal with it and we had never been subjected to such grotesque work. We both agreed to do it together, since we wouldn’t dream of doing it alone. We had to get smart, we decided we would get a broom and push it all into a container. Safe to say, we tried but couldn’t finish the job, and then I vowed I would never attempt to do that again. Tough Shit because we had chronic shitters to deal with. They would do it anywhere! in the halls, in the corner, in the parking lot, anywhere! It was a real nightmare! Someone had suggested that the best way to deal with it is to grab it all with cardboard, but for that you’d have to get up close and personal. No thank you!
This job should really provide a disclaimer, or at the very least the proper training for the job! You can find pee in these images, and I used to have many others.
At another location, they had a woman who would always clog their toilet. They banned her, all for her and her daughter to show up at their parking lot demanding entrance. The worker who found them had to witness the mother crouched down with a paper bag and you guessed it, she was taking a shit! But thanks to this encounter, I got to hear my favorite quote that came from the daughter. “If you’re gonna treat my mom like an animal, she’s gonna shit like one!” haha the best thing I’ve ever read of an encounter for that company and I will never forget it.
I have another poop story for you guys, and I think this one is probably the worst one. So we would always have problems with our toilets/plumbing. People were always shoving things down the toilet that they shouldn’t like a towel, socks, etc. This all eventually caused our sump pump to stop working. It was out for weeks, almost months and we had to deal with so many pissed off customers. The basement where it was located, smelled terribly. I hated being down there and I felt bad for the customers that rented down there.
It got to the point where it started to leak and you guessed it, shit and piss everywhere. At first the leakage was small, but then it started to go into the units next to it causing the clients things to get damaged. The higher up’s did not want to tell the client the truth. His very expensive and vintage comic books were ruined, his couch ruined, and everything in there was probably ruined. He was told that it was just a leak, shady shit.
As luck would have it, it kept happening to the point where the truth had to be known. To a point where we were ordered to close off the basement, it was deemed unsafe to enter. The leakage was worsening day by day. Not even people who were hired wanted to deal with the horror’s they found in the basement. There was shit and piss everywhere, I will never be able to free my mind of the images, the smell.
Higher ups forced me and others to go down there and attempt to clean it, when it was deemed unsafe and after hours. No protection other than the thinnest face mask, and gloves. No other protection, other than a warning to try and not get any on you. Only vacuums and mops to assist in the cleaning.
I did as much as I was able to, at the end of it all, my will had died. I told myself that I could not put up with the things I went through on the daily. I went to my coworkers apartment that night and drank and tried to forget. Her and I took a stand and told higher ups we would never do that again, when it was unsafe, and we wernt trained or prepared.
The sump pump kept leaking and the legal team for the company advised us not to get near it, after being forced to do it before. The company had a cleaner come in once and never again. The person in charge said why higher someone when we were there and could do it for free. A terrible idea, but I nor my coworker helped out as much as it was hinted for us to help out. I’m traumatized.
These photos are when the issue was just beginning, it only got worse, thank your eyes that I didn’t get a photo.
Drugs were a big thing at that location, and again we were not warned, prepared, or trained. You would constantly see the tiniest ziplock bags all over the floor. You would constantly find needle caps and the worst, the needles. You never knew where they would be, and there was the constant fear that you would accidentally get pricked. You had to clean the units and that’s when you would fear it, with the thinnest gloves.
In the photo below you can find some of the needles that were found in an abandoned unit. Some where in bags, others just laying around, with other drug paraphernalia. The facility had no bin or procedures on what to do with them. When reaching out to higher ups, they said to just put them in a box, in a room until they say other wise. They remained there still when I left, someone could very well harm themselves and get sick.
Everything that could go wrong with that place did. Their elevators would always stop working, customers would get trapped plenty of times. Their gates never worked to keep the facility safe. Their office doors didn’t even have the proper mechanism to help it close safely. It slammed on my finger cutting into it, it was agonizing pain. The AC stopped working for over 3 months and we were forced to work in the blazing heat.
The photos under are the makeshift things we had to do to keep slightly cool. A small AC unit that couldn’t even cool half the office, everyday we had to pull this in and out. One day that I did, the wind forced the door shut on my finger. I still have a bump/scar from it, and I was forced to work through the pain afterwards.
Peep my stitches and my Frankenstein finger at the end too, luckily I didn’t lose it!
In continuation to things constantly breaking, let me tell you about one of the biggest hazards and safety issue. The staircases in the facility are unsafe. The wheels are coming off, they wobble when you’re on them and they are falling apart! Especially after higher ups had a worker modify them when it is not OSHA approved. It got to a point where someone actually got hurt! They were lucky that it didn’t turn into a big thing. Higher ups did nothing but hide the really messed up ones in units, or try to make the rest of them less noticeable but still kept them on the floor because buying new ones was way too expensive.
Safety was a huge issue, there were incredibly violent characters. I have had people threaten me countless times, I had called the police more times than I can count. I have had a man walk into the office and close the door behind him without saying a word. I have had people come up to me and tell me they were planing to hit me if I called the police. I have had to see a man run from another into our office because he was going to get stabbed. These are just some of the instances of many.
Let me tell you about two of the most notable situations. This one I happened to see on the surveillance camera, before I had started working there. An elderly man on the floor on his back, unable to get up to his walker. Another man starts to beat him, drag him and abuse him for a while. The man grabs the one on the floors shopping cart and pushes it into the elevator and leaves with it. He then comes back and drags the old man into the elevator, he then grabs his walker and starts beating him with it. It shifts to another camera view, now they are at ground level and the altercation is still happening. Plenty of people just pass by, until someone finally decides to chime in and call the police.
Occurrences like this happen often, the place has no security. The only security shows up at 10/11pm sometimes, to just peek through the floors and leaves. They don’t properly check the floors. The employees serve as the security from 9:30-6pm, but that leaves the other hours open. Employees can’t walk the floors constantly with all the other work they have to do. Plus they are short staffed, two people or 3 if you’re lucky to take care of all 4 floors.
Security camera’s are limited and are only at certain areas that do no good with security. The higher ups don’t want to pay for more camera’s or security so everyone who rents there is basically unsafe. Employees can’t even carry anything for self defense.
Another instance is when I got called, after hours. I had to go to work in my PJ’s because the police were called. This wasn’t the first time. I arrive at the scene with trash all over the floor and a man on the floor, shirtless with his gut hanging. Apparently he had slashed the tires of all the vans, and buses because he thought they were going to kidnap his girlfriend. All these cars belong to people who rent there. This man had a track record for violence. He had put dents into unit doors, in fits of anger. He constantly had domestic disputes. This man was just a ticking time bomb for worse to happen.
Let’s end this with a bang and continue on with safety. Theft was a big part, it constantly happened. There was people who would use make shift fishing poles to fish items out. There was an incident where a man broke a woman’s car window’s, stole her phone, wallet, etc. He then claimed that he thought it was his aunts car.
The worst one by far was done by a woman named Alicia, she looked perfectly normal. She committed a series of thefts, for months. Units were broken into, locks broken, and replaced with new ones. Things went missing and were found in other units. We knew it was her but there was nothing that could be done unless she was actually caught in the act.
The lack of security and the lack of cameras made it very difficult to catch her. It went on for months, and we constantly had to deal with the customer’s who were affected. It didn’t help that the locks they had used were easily breakable, it didn’t help that they had no insurance or the least amount with valuables stored and stolen.
Countless nights were spent trying to catch her in the act, I had to go after hours. The cops would not arrest her or place her under a tress pass warning unless she was caught in the act. Eventually our late nights paid off and she was caught stealing more items and was arrested. Apparently she does this as a profession, island hops and always gets away with it.
That is the end for now, thanks for reading this really long post and enjoying the pictures. This place should really be shut down, it’s a hazard. If you ever get offered a job there, flee! Make sure you check out the places you’re looking into renting! I probably have PTSD from working at this place. 😪